Thank you for your feedback on our hair vine, we're so sorry that this product didn't meet your expectations. We try to ensure an accurate representation of the products through our images, so if you feel that your item differs from the one advertised, or is perhaps faulty in any way, please don't hesitate to reach out to us so we can look into this for you. Your satisfaction is really improtant to us so we'd love the opprotunity to put this right for you x
