The pictures don't show how beautiful this is. I got married in May, we planned our wedding in six weeks and I got this literally 2 days before after struggling to find a pretty but delicate piece. It's very flexible so you can twist it into place, I took the ribbon off and had mine sat further back in my hair - perfect. I don't know who was more excited me or my hairdresser! As for the service... great communication, very professional. It looked amazing... thank you!!!!